Water distribution by trucks in Cuenca due to service disruption

A water supply interruption is affecting Cuenca after a pipe burst on De las Américas Avenue and Doce de Abril Avenue. To address the issue, ETAPA EP has arranged for water to be distributed through tanker trucks in various areas of the city.

The disruption is the result of a 315-mm distribution pipe breaking at the underpass near the intersection of 12 de Abril and De las Américas avenues. The damage occurred early Monday, September 16, 2024, when a truck exceeded the maximum height limit for that route.

Water Distribution Schedule

Starting at 8:45 AM, water is being provided near Clínica Humanitaria in Feria Libre, where it will be available throughout the day.

- A second tanker will distribute water from 9:00 AM to 11:00 AM at Coliseo Mayor Jefferson Pérez.

- From 11:00 AM to 1:00 PM, the tanker will serve Parque del Ángel.

- From 2:00 PM to 4:00 PM, water will be available at Puertas del Sol park.

Residents in need of water can also call 188 to arrange for a delivery.

Affected Areas

The following locations are impacted by the water outage:

- Balzay Campus, University of Cuenca

- Puertas del Sol

- Feria Libre

- El Batán Shopping Center

- Coliseo Mayor Jefferson Pérez

- República del Ecuador Educational Center

- Clínica Humanitaria

- Clínica Latinoamericana

- Parque El Ángel

- Parque El Quetzal

- Hotel Oro Verde

The water supply is expected to be restored after 6:00 PM.