Introduction

There are several ways to get from Guayaquil to Cuenca: by car, bus, minibus, van, taxi, and airplane.

By car

There are two routes to travel from Guayaquil to Cuenca.

Guayaquil - Durán - Puerto Inca - Molleturo - Cuenca

To use the road between Durán and Puerto Inca, you need to pay twice $ 1.00 at a toll station. Near Molleturo, various restaurants are open until late and offer beautiful views over the coastal region. During the second part of the trip, you will elevate to over 4,000 meters in El Cajas National Park, which you will pass between Molleturo and Cuenca. The length of this route is 175 km and the total duration of your trip will be about 3.5 hours.

Guayaquil - Durán - El Triunfo - Zhud - Cañar - Cuenca

This is an alternative route to travel from Guayaquil to Cuenca. This route has much more freight traffic because not all trucks are allowed to ride through the El Cajas National Park. The length of this route is 247 km and the duration of your trip will be about 5 hours.

By bus

Buses from Guayaquil to Cuenca depart from the Guayaquil Bus Terminal, Guayaquil’s largest and modern bus terminal that includes a shopping center and a food court.

You’ll find this bus terminal next to Guayaquil Airport. If you need to go from the airport to the bus terminal, it's recommended to take a taxi and no to walk because of security reasons. Unfortunately, taxi drivers usually ask too much for this short trip of fewer than five minutes. Take into account about $4.

Buses operate 24 hours per day and depart about every 20 minutes during the day and every hour during the night. The price is $9.20 (2023), including luggage. Because the road through El Cajas National Park is currently closed, all buses have to take the longer route via Cañar. The travel time is about 5.5 hours. When the route through El Cajas National Park is available again, the travel time will be about 4 hours.

The buses are operated by seperate bus companies but the bus services are jointly provided under the name Atrain Alianza.

You can buy your ticket at ticket booth 51 in the bus terminal. You’ll usually receive a ticket for the next bus. Because the buses for Cuenca depart from level 2 (which means that you have to take an escalator twice), you may have to hurry once you have received your ticket. If you want to spend more time in the bus terminal, you should ask for a ticket for a later bus.

Cuenca Bus Terminal is the destination of the buses in Cuenca. From here you can take another bus, a tram or a taxi to your final destination. If you take a taxi in Cuenca, then take note that taxi drivers always have to use their taxi meters in Cuenca.

By van

Several companies operate vans between Guayaquil and Cuenca. The price is usually around $ 12 per person, including luggage.

The van operators are all located near the airport. To get from the airport to your van operator of choice, you should take a taxi.

Companies that operate vans between Guayaquil and Cuenca include:

• OperazuayTur
• PazhucaTours

It's always possible to ask the van driver to make a sanitary stop. The travel time with a van is about 5 hours, but some vans stop at a restaurant, which will increase the travel time.

By taxi

A taxi from Guayaquil to Cuenca costs about $120. The travel time is about 5 hours. Not all taxi drivers will offer this trip.

By minibus

Alianza Microbuses & Courier offers scheduled services with minibuses between Guayaquil and Cuenca. The price for a ticket is $12 for a single trip.

By airplane

LATAM offers daily flights between Guayaquil and Cuenca from June 2022. It’s also possible to first fly to Quito Airport and then from Quito Airport to Cuenca. LATAM and Avianca fly on both routes.

In most homes in the Cuenca region, people need gas to heat water and to cook. Cities and villages in the Cuenca region have no gas pipelines to deliver (natural) gas. Modern condominium buildings have central gas systems, but if you are not living in such a building, you will need to buy gas cylinders.

Buying gas cylinders

Before buying a gas cylinder filled with gas, you need to be sure that you have an empty gas cylinder to give to the gas vendor. You can get empty gas cylinders at stores like Coral and AKÍ. An empty gas cylinder usually costs between $45 and $55. You can also get gas cylinders from gas vendors, but they ask for a higher price. Another option is to buy a gas cylinder via Facebook Marketplace. The offered gas cylinders usually cost about $40.

The easiest way is to buy a full gas cylinder from a gas distribution truck. The vendor will ask $3 if you return an empty gas cylinder. In Cuenca, you can recognize the gas distribution trucks by the song about Cuenca that they play. In the video below, you can listen to this song. When no gas distribution trucks are not showing up, you can call one. There are many gas distribution companies with trucks. An example of such a company in Cuenca is Distribuidora Idrovo. The WhatsApp number of this company to order gas cylinders is +593 9 8284 5747.

Most cities also have several distribution points for consumers. Here you can buy gas cylinders for $1.66 if you return an empty gas cylinder. By law, these gas vendors cannot ask for higher prices. The difference with the price when buying from a gas distribution truck is a service fee.

Color system

The colors of gas cylinders vary by region in Ecuador. In the Cuenca region, you will see white (blanco), yellow (amarillo), and blue (azul) gas cylinders. White and yellow are the most frequent colors of gas cylinders in the Cuenca region. In the past, businesses could only use blue gas cylinders, but this is no longer the case. Vendors will usually accept all three colors. Vendors do not take in gas cylinders with different colors than white, yellow, or blue. The reason is that vendors cannot exchange these gas cylinders from other regions at the regional gas distribution point for resellers in Challuabamba.

Recommendations

• Have a reserve gas cylinder in case a gas cylinder runs out.
• Make sure that all your gas cylinders are full when there is a high probability that a national strike can occur. During national strikes, there is usually a severe shortage of full gas cylinders in the Cuenca region.
• Many modern condominium buildings have central gas systems. If you don’t want to worry about gas cylinders, you may choose a home in such a building.
• Sell your gas cylinders when moving to a region with different gas cylinder colors.

The Consulate General of the United States (US) in Guayaquil will provide notarial and passport services in Cuenca for US citizens on December 5 and 6, 2023.

The service will be in the offices of the Abraham Lincoln Center. An appointment is required for notarial and passport services. You can make an appointment on the website https://ec.usembassy.gov/.

The municipality of Cuenca collects taxes, contributions, and fees from its citizens every year. In 2024, it expects to collect USD 81 million.

If you own real estate in the canton of Cuenca, you will need to pay municipal property taxes.

If you don't own real estate or run a business in the canton of Cuenca, you usually don't directly pay taxes and contributions. The municipality collects many of its contributions via utility companies. When you pay for electricity and water, you'll see, for example, additional items for the fire department and waste collection on your invoices.

What do you must pay

In case you must make a direct payment, you'll receive a printed payment note that specifies what you must pay.

Payments can fall into three categories:

• Municipal taxes
• Improvement contributions (for road improvements, for example)
• Fees

Discounts

For property taxes, you'll receive a discount depending on when you pay. The earlier you pay, the higher the discount.

• January 1 to 15: 10%
• January 16 to 31: 9%
• February 1 to 15: 8%
• February 16 to 28: 7%
• March 1 to 15: 6%
• March 16 to 31: 5%
• April 1 to 15: 4%
• April 16 to 30: 3%
• June 1 to 15: 2%
• June 16 to 30: 1%

Improvement contributions

There used to be discounts for improvement contributions as well, but the Comptroller's Office stated last year that there is no legal basis for these discounts. Therefore, the municipality will no longer give discounts when you pay improvement contributions. People who have received discounts on improvement contributions from 2018 to 2023 must pay back these discounts. In 2024, the municipality will collect the discounts that were given in 2018.

How to pay

You can pay your taxes, contributions, and fees online or at one of the 200 payment points.

Online: Pago de impuestos, tasas y contribuciones. On this website, you can pay in two ways: by bank transfers or by credit card.

Payment points include:

• Municipal Treasury Office (Calle Sucre and Calle Simón Bolívar in the historic center): from 8 am to 7 pm until January 15.
• Mayor's Office (Calle Simón Bolívar and Calle Borrero in the historic center): from 8 am to 5.30 pm until January 15.
• Parque La Libertad Municipal Office (Calle Nicanor Merchán and Avenida Héroes de Verdeloma): from 08:00 to 17:30 until January 15.
• Municipal Control Office (second floor of the Cuenca Airport): from 8 am to 5:30 pm until January 15.
• Offices and stores of municipal companies such as EMOV, ETAPA, and Farmasol.
• 11 banks and credit unions.
• Payment points of Servipagos, Western Union, and Facilito.

Permanent exhibition about the history of pottery and ceramic production in the city of Cuenca.

Kobe Sushi & Rolls, a chain of Japanese-Ecuadorian fusion food, has opened its first location in Cuenca. It is located in the food court of the Mall del Río and employs a total of 17 people directly. The investment for this Kobe Sushi & Rolls location in Cuenca was USD 170,000.

Kobe Sushi & Rolls has a total of 20 restaurants throughout the country, with 13 in Quito, five in Guayaquil, one in Manta, and one in Cuenca.

Kobe Sushi & Rolls has been present in Ecuador since 2011 and is part of the group that also operates the NOE Sushi Bar brand.

Grupo Ortiz's forthcoming project will transform Cuenca's retail scene. The new 120,000 square meters mall will house top international brands.

Key facts:

• Construction of the mall is planned to start in January 2024.
• The opening is planned for the end of 2025.
• It will be located next to the Mall del Río (which is also owned by Grupo Ortiz) but on the other side of the highway that runs along this mall.
• The investment for this project is $ 40 million.
• The building will have an area of 120,000 square meters. For comparison: the Mall del Río has an area of 75,000 square meters.
• The mall will house large, international retailers. These retailers need large spaces that the existing malls in Cuenca cannot provide.
• The following retailers and restaurant are already confirmed: Zara, Bershka, Pull & Bear, Stradivarius, Victoria Secret, Bath & Body Works, MAC, Miniso, GMO, PASA, Roland, Steve Madden, The North Face, Tous, Areldi, Vatex, Gap, Old Navy, Calvin Klein, Tommy Hilfiger, Aldo, Bimba & Lola, Esprit, Parfois, Marathon, Explorer, Bike Shop, TLC Store, RCA Store, Samsung Store, L'Occitane, LC Waikiki, H&M, Mango, US Polo, Pandora, DePratti, Piccadilly Shoe Store, Adidas, Nike, Puma, Reebok, Starbucks, Sweet & Coffee, JUAN VALDEZ, Dunkin Donuts, McDonald's, KFC, Burger King, Cajun, American Deli, Papa John's, Domino's, Pity's, Mayflower, Negroni, Fogo de Chao and Sports Planet.
• To be confirmed are: Cinemark, American Eagle, Baskin Robbins, Cinabbon, Mr. Joy, Call it Spring, Casa Res, Clarks, Claire's, Converse, El Corral, Penguin, The Athlete's Foot and Under Armour.
• The mall will also house a store of Hipermercados Coral, a chain of hypermarkets that is owned by Grupo Ortiz.